Returns and Exchanges
≫ Be sure to scroll through before placing your order and leave a note at checkout if there is a particular color or pattern that you are interested in. We do our best to accommodate each and every request! Due to the amount of care and time put into each individual order, we cannot accept returns at this time.
≫ Hiptipico pride’s itself on uniqueness and authenticity. Meaning the item you receive will vary slightly from the product image on the shop page. But, in a good way! No two items are the same and each customer will receive a one-of-a-kind design. Please respect that this is due to the handmade nature of our artisan’s work.
≫ If you are completely unsatisfied with the variation of the item you receive, we will gladly work with you on exchanging for a similar item in stock. Please note that the exact item you ordered may no longer be available.
≫ If fault or breakage occurs within 7 days of delivery, under normal wear and tear circumstances, we will gladly work with you on replacing your item. Please note that the exact item you ordered may no longer be available.
≫ Customers pay return or exchange postage fee
≫ A 5% restocking fee is added to return custom or unique orders
≫ International customers are responsible for all custom/duty fees within their own countries.
≫ Hiptipico is not responsible for lost or missing packages. We cannot replace items once a tracking number is provided.
≫ Camera and bag straps. Reminder, these are handmade items and are designed to be fashion accessories. We do no specialize in professional camera gear or equipment. * Use at your own risk with supplementary support.
Friendly Reminder: We cannot exchange or return if you have simply changed your mind, so please choose carefully. No exceptions made for items bought on SALE.
For more information, please don't hesitate to contact us ≫ firstname.lastname@example.org