Custom Order Process
We specialize in made-to-order products that are designed by you!
We are pleased to bring you the first ever, virtual shopping experience direct from Maya artisans in Guatemala. Our team is on the ground in Guatemala ready to help you choose unique textiles direct from the largest market in Central America. Discover the fabric that speaks to you and exemplifies how you express yourself. Be confident knowing the textile you choose is yours and one-of-a-kind like you are!
Here’s how you get started in designing your own one-of-a-kind bag or strap alongside our artisan partners. Please read these steps prior to making your purchase:
1 ≫ Place your order with one of our customizable products.
2 ≫ Leave a note at checkout with these specifications regarding your design:
Embroidery: Floral | Geometric | Animal
Color Palette: Bright | Pastel | Neon | Earth Tone | Ivory
Leather: Tan | Black
* more details below
3 ≫ Send us a message on Facebook to get started.
Facebook messenger makes it easier to share photos and connect with us directly from the market! Send a direct message to Hiptipico page:
Don’t have Facebook? Send us a message at firstname.lastname@example.org!
4 ≫ We send you images from the market.
We arrange a time for you to shop with us virtually at the market alongside our artisan partners! We send you images of textiles according to the message you left us with your personal aesthetic until you find the perfect one!
Worried you won't find exactly what you're looking for? We go to the market 1-2 times a week to source just for you! Being based in Guatemala gives us the unique ability to provide you, the client with endless options! As long as you are patient, we've never failed to find someone's dream textile!
5 ≫ Once you respond YES to a textile image, that confirms your choice!
We are happy to keep hunting until you find the textile of your dreams. Our team can send images each week from various markets! But, we cannot return the textile or change your choice after you confirm with a written yes.
6 ≫ Your textile goes to our artisan's small home workshop.
Your bag or strap can take 3 - 4 weeks to be carefully handcrafted. We will be in touch about specific processing times depending on your design.
No Returns ≫ All Custom Order Sales Are Final
≫ ∙ ≫ More details about sizing, style, textiles and leather!
While our artisans can customize any bag style or shape, we generally work with two main sizes. Our MEDIUM dimensions are H 11", W 15", D 5" and our LARGE dimensions are H 14", W 20", D 6" The bag shape will alter slightly depending on the size of the huipil (embroidery) and location of the leather. Medium sized bags are perfect for everyday use while our large size functions as the perfect weekender or travel bag!
Hiptipico custom bags and straps are crafted using exclusively top grain leather. We work with our artisans to source high-quality hides in a variety of colors. Please note, color tone can vary slightly from the image and natural markings are to be expected and appreciated.
Leather "001 - Tan" is our Hiptipico standard and preferred leather color! But we also offer many other leather tones in the same quality and texture. Our Nubuck colors are also of top grain leathers but have a soft suede-like finish.
We now have new leather colors available in full-grain quality. These leathers have been processed, dyed, corrected and are available in navy, blue, grey, red, purple and yellow.
Vegan is available in brown in either a smooth "leather like" finish or soft "suede like" finish. The composition of our vegan leather is plastic synthetic fibers and does not hold up as long as natural leather.
Get in touch for more info ≫ ∙ ≫ email@example.com